The crypto space is full of platforms claiming to be the best, but few have made as much noise as Crypto.com. In this comprehensive Crypto.com review, we break down what the platform actually offers. It aims to go beyond the surface, digging into what the platform does well and where it may fall short.
Crypto.com Overview: What Is It and How Does It Work?
Crypto.com is a leading cryptocurrency platform that combines ease of use with powerful features. Founded in 2016, Crypto.com platform has quickly evolved into one of the most well-known names in the cryptocurrency field. It offers a mobile-first experience that appeals to both beginners and experienced users looking for simplicity and depth in one place.
So, how does Crypto.com work?
Crypto.com functions as an all-in-one platform for cryptocurrency trading, earning, and spending. It allows users to buy, sell, stake, and store crypto while providing additional services like the Crypto.com Visa Card. The platform supports a variety of cryptocurrencies, offers staking rewards, and integrates decentralized finance (DeFi) services for users to earn passive income.
For those looking to earn passive income, the platform offers Crypto Earn, a staking program where users can lock up their coins to receive interest payouts. It supports a wide range of assets and offers flexible or fixed-term options. A Crypto.com review often mentions its diverse options for passive earning, which include flexible or fixed-term investment choices.
Is Crypto.com Safe? Security Measures & Legal Status
Security is a top priority in the crypto space, especially when users are entrusting a platform with their funds, identity, and day-to-day financial activity. In this section, we examine how Crypto.com addresses these concerns.
What security features does Crypto.com provide?
Crypto.com uses a multi-layered approach to security that includes both technical and procedural protections. Here are some of the key security features:
- Two-Factor Authentication (2FA): Required for all logins and sensitive transactions.
- Withdrawal Whitelisting: Users can designate trusted wallet addresses, reducing the risk of unauthorized asset transfers.
- Cold Storage: The majority of customer funds are stored in offline, air-gapped cold wallets with institutional-grade custodians like Ledger Vault.
- Insurance Coverage: Crypto.com claims to have over $750 million in cold storage insurance against physical damage or third-party theft.
- Real-Time Monitoring: The platform continuously monitors for suspicious activity to detect threats early.
- Strong Password and Biometric Authentication: Users must create robust passwords and can use biometric security (like fingerprint or facial recognition) to enhance account protection.
Together, these systems work to make Crypto.com one of the more security-conscious exchanges available today. Many crypto.com review articles emphasize how seriously the platform takes user safety
Is Crypto.com legal and regulated in Singapore & Malaysia?
Yes, Crypto.com operates legally in both Singapore and Malaysia, although the regulatory landscape in both countries continues to evolve.
In Singapore, Crypto.com is registered under the Monetary Authority of Singapore (MAS) as a Digital Payment Token (DPT) service provider. This status means it is required to comply with strict anti-money laundering (AML) and know-your-customer (KYC) guidelines.
In Malaysia, Crypto.com is not yet directly licensed under the Securities Commission Malaysia, but it operates within a grey zone. Malaysian users can still access the app, trade crypto, and use its features, though without formal licensing, users should stay updated on any regulatory shifts.
Can Crypto.com be hacked? What’s the risk level?
No platform is 100% immune to hacking, and Crypto.com is no exception. In January 2022, the exchange experienced a high-profile security breach in which hackers exploited a vulnerability to steal over $30 million worth of Bitcoin and Ethereum. However, Crypto.com responded quickly, reimbursing all affected users and strengthening its security systems.
Since that incident, the platform has improved its internal risk controls, added mandatory 2FA confirmation before withdrawals, and rolled out additional verification layers. While the risk of hacking can never be entirely eliminated, Crypto.com’s fast recovery and transparency post-breach suggest that it takes security very seriously.
In many updated crypto.com review discussions, Crypto.com’s response to the incident is often praised, showing its commitment to transparency, user trust, and continuous improvement.
How To Trade Crypto.com With TurisVPN?
This part of our Crypto.com review explores how you can use TurisVPN, a free and travel-friendly VPN service, to safely access Crypto.com when you’re abroad or living in a region with limited access to crypto exchanges.
Step 1: Download and Install TurisVPN
First, head to the official TurisVPN website or app store and download the app. TurisVPN offers a lightweight app for both mobile and desktop devices, perfect for travelers needing fast connections on the go.
Step 2: Set Up Your VPN Connection
Open TurisVPN and choose a server located in a crypto-friendly country such as Singapore, Switzerland, or the United States.
Step 3: Connect and Verify
Once connected, open the Crypto.com App. You should now have full access to the platform, even if you’re in a restricted country. The VPN masks your real IP address, protecting your privacy while making it appear as though you’re accessing Crypto.com from an approved region.
Step 4: Start Trading Safely
With TurisVPN running, you can now log in, deposit, withdraw, and trade as normal.
Crypto.com Review
After spending time trading, staking, and testing the full range of features, this Crypto.com review is designed to give you a clear look at what the platform does well, and where it could do better!
Pros
- User-friendly mobile app: Crypto.com’s app is clean, intuitive, and packed with functionality, making it ideal for beginners who want an easy entry into how to trade crypto.
- Extensive product range: From the Visa debit card and crypto-backed loans to NFTs and DeFi access, Crypto.com is a full ecosystem.
- Strong security infrastructure: With mandatory two-factor authentication (2FA), cold wallet storage, and $750M in insurance coverage, Crypto.com takes security seriously, especially in an era when reviews on cryptocurrency platforms often call out weak protection.
- Localized services: Crypto.com is actively expanding into regions like Southeast Asia, offering localized promotions, fiat on-ramps, and regional customer support.
Cons
- Complex fee structure: While trading on the app seems simple, fees can be tricky to navigate, especially for credit card purchases or for those not staking CRO for discounted rates. New users may find the costs confusing without digging deep into the fine print.
- Heavy CRO token dependence: Many of the best rewards, staking rates, and card benefits depend on locking up large amounts of CRO tokens, which introduces exposure to price volatility.
- Limited desktop experience: While the mobile app is excellent, the web version is more limited compared to competitors like Binance or Coinbase Pro.
Local User Experience: Crypto.com in Singapore and Malaysia
Next, we zoom in on what local users in Singapore and Malaysia are saying about verification, customer support, language options, and even physical presence.
First, about account verification, users in both Singapore and Malaysia report relatively fast processing times, typically between 24 to 72 hours. Thanks to robust digital ID systems like SingPass and MyKad, verifying your identity is straightforward and mostly hassle-free, compared to the long delays seen in others.
Crypto.com also offers local language support for app navigation and customer service, providing English by default but increasingly offering Malay and Chinese resources as well. This has been a major plus for less tech-savvy users who might feel overwhelmed trading crypto in a second language.
For Singapore specifically, Crypto.com has gone a step further by establishing a Crypto.com Singapore office. The office reinforces its commitment to the region and offers localized promotions and events. Although they don’t currently have a physical office in Malaysia, customer support for Malaysian users is responsive and geared toward regional needs.
Crypto.com Fees: How Much Does it Cost to Trade, Deposit, and Withdraw?
How much does it actually cost to trade on Crypto.com?
Fees can impact your profits more than you think. Let’s take a look at the Crypto.com trading, deposit, and withdrawal fees so you can plan smarter.
Trading Fees
Crypto.com uses a maker-taker fee model based on your 30-day trading volume. For most casual users, fees start at 0.075% per trade.
- Maker fee: You add liquidity to the market (your order sits on the books).
- Taker fee: You remove liquidity (you match an existing order).
If you stake CRO tokens, you can get up to 100% off Crypto.com trading fees, which is a major bonus for active traders. However, without staking, fees can feel a bit higher than platforms like Binance.
Can you day trade on Crypto.com?
And yes, you can day trade on Crypto.com, but watch those fees carefully if you’re making lots of small trades, because they can add up fast.
Deposit Fees
Depositing crypto is free on Crypto.com!
For fiat (cash) deposits, methods like bank transfers are usually free too, but third-party charges from your bank might apply. In Singapore, you can use FAST transfers; in Malaysia, you may need to use a third-party payment provider depending on your bank.
Withdrawal Fees
Crypto withdrawals always come with a network fee, which varies based on the coin you’re sending.
For example:
- Bitcoin (BTC) crypto.com withdrawal fees: around 0.0005 BTC
- Ethereum (ETH) crypto.com withdrawal fees: around 0.007 ETH
These fees aren’t set by Crypto.com but depend on blockchain congestion.
Credit/Debit Card Fees
Using a credit or debit card to buy crypto directly through the app comes with a hefty 2.99% fee unless you’re part of a promotion or new user event.
Tip: Avoid using cards regularly for purchases. Stick to bank transfers when possible to keep costs low.
Alternatives to Crypto.com: What Are Your Options?
While Crypto.com offers a lot under one roof, it’s smart to check out the competition before committing fully.
| Feature | Crypto.com | Binance | Coinbase | Kraken |
| Trading Fees | 0.075% base (lower with CRO staking) | From 0.1% | 0.6% (standard) | 0.26% taker, 0.16% maker |
| User Experience | Best for mobile-first users, easy app navigation | Advanced features, steeper learning curve | Extremely beginner-friendly | Slightly complex for beginners but very powerful |
| Security | Strong (cold storage, insurance, 2FA) | Very strong (SAFU fund, cold storage) | High (insurance for cash balances) | Excellent (focus on regulatory compliance and audits) |
| Fiat Support in SG/MY | Good (FAST transfer, regional promotions) | Great (P2P options available) | Limited (not ideal for SEA users) | Limited (SEPA focus, less SEA support) |
Final Thoughts
For users who value convenience, rewards, and security, this Crypto.com review article shows that Crypto.com is absolutely worth it. It combines trading, staking, spending, and even investing under one roof. Sign up now and start earning crypto rewards right away!
FAQs
Q1. Is Crypto.com safe?
Yes, Crypto.com is considered one of the safer platforms in the crypto world. It uses strong security measures like multi-factor authentication (MFA), cold wallet storage for user funds, regular audits, and a $750 million insurance fund. The platform is also compliant with regulations in multiple countries.
Q2. How much fee does Crypto.com charge?
Crypto.com fees vary depending on what you’re doing:
- Crypto.com trading fees start at 0.075% for both makers and takers, and can be reduced if you stake CRO tokens.
- Deposit fees for crypto are free, but fiat deposits may vary depending on your method and bank.
- Withdrawal fees depend on the coin’s network charges.
- Credit/debit card purchases carry a fee of around 2.99% unless you qualify for special promotions.
Q3. Who owns Crypto.com?
Crypto.com is owned by Foris DAX Asia Pte. Ltd., a company headquartered in Singapore.
The co-founder and CEO is Kris Marszalek, a Polish entrepreneur with a background in tech and startups. Under his leadership, Crypto.com has grown rapidly to become one of the largest crypto platforms in the world, focusing on security and user experience.
